When accident or incident investigators hit the ground, media will swarm looking for answers. Yes& CommCore’s virtual and in-person crisis communications simulations ensure that your team will be ready to credibly represent the agency — from the first press conference, to the media briefing, to the final report.
Three Examples of Our Federal Clients with On-the-Scene Investigators:
- National Transportation Safety Board (NTSB)
- Department of Transportation Pipeline and Hazardous Material Safety Administration (DOT PHMSA)
- U.S. Chemical Safety and Hazard Investigation Board (U.S. CSB)
View a case study for a federal investigative agency.
The training will help investigators:
- Identify information that does not have to be shared in a media interview
- Avoid reporter traps and stay on message
- Understand how to stay within one’s area of expertise
- Keep within the “Message Box” with short responses during a crisis interview
- Apply these skills to all interviews and external communication settings
- Improve “presence” for interviews in broadcast and other media.
- Learn and practice the “bridging & pivoting” techniques to handle challenging questions
Overall, help establish and maintain the reputation of the agency during an investigation.
We are on the GSA Schedule. Review our federal certifications. Our training meets federal requirements and is provided on FedRAMP certified platforms.
